Join Our Team
At Care and Support Services, we’re more than just a workplace — we’re a family of passionate, dedicated individuals who believe in making a real difference in young people’s lives.
We run a group of therapeutic residential care homes across the West Midlands, supporting children and teens with emotional and behavioural needs. Every day, our team works together to provide safe, nurturing environments where young people can heal, grow, and thrive.
Whether you’re an experienced support worker or just starting out with transferable skills from roles like teaching, retail, the military, or healthcare — we’re looking for compassionate, resilient people ready to make an impact.
Why Work With Us
We don’t just provide care for young people — we create opportunities for staff to grow, thrive, and make a real difference. Joining us means being part of a team that values passion, respect, and teamwork. We’re committed to supporting you with the tools, training, and encouragement needed to reach your full potential. Together, we build a culture where care goes both ways—between staff, and for the young people we serve.
Supportive Team
You won’t just be joining a workplace — you’ll be part of a supportive team that looks out for each other. Our staff are encouraged to share ideas, support one another, and celebrate successes together.
What Makes Us Different
We believe a happy team creates a happy home. From team-building events and Christmas parties to cartoon birthday shoutouts and our staff-created cookbook, we make space for fun and connection. We celebrate each other with Employee of the Month in every home, share stories through our quarterly newsletter, and enjoy activities like trampoline park trips and Go Ape adventures.
Career Development
At Care and Support Services, we’re passionate about developing our team from within. As we continue to grow and open more homes, we want our staff to grow with us—into senior roles, team leaders, and future managers. From your very first day, you’ll be supported through induction, hands-on training, and access to specialist courses like safeguarding, physical intervention, and more. Whether you’re starting as a Support Worker or aiming for leadership, we offer clear progression pathways and the tools to help you succeed.
Making a Difference
Every role here has purpose. Whether you’re working directly with young people or supporting behind the scenes, your efforts will shape lives, create brighter futures, and leave a lasting impact.
Diversity & Inclusion
We celebrate individuality and believe our differences make us stronger. At Care and Support Services, we welcome people from all walks of life, creating a culture where everyone feels respected, valued, and empowered to be themselves. By embracing diversity, we build a stronger team and provide better care for the young people we support.
Jobs - Hiring now!
What is an EBD Young People’s Support Worker?
An EBD (Emotional and Behavioural Difficulties) Support Worker plays a vital role in helping young people who have experienced trauma, neglect, or challenging life circumstances. These young people may struggle with emotional regulation, forming trusting relationships, or behaving safely—and that’s where you come in.
As a support worker, your job is to provide consistency, patience, and understanding. You’ll build positive relationships, manage day-to-day routines, help young people access education and activities, and respond calmly to challenging behaviour using trauma-informed approaches. You’ll also work as part of a team to implement care plans, celebrate small wins, and provide a stable, supportive environment where young people can feel safe and start to thrive.
This role can be tough, but it’s also incredibly rewarding—because every step forward is a life changed for the better.
Is This the Right Career for Me?
Working as an EBD Support Worker isn’t just a job—it’s a calling. If you’re someone who’s patient, compassionate, calm under pressure, and genuinely wants to help young people overcome challenges, this role might be a perfect fit.
You don’t need to be perfect, but you do need to care. You’ll face tough days, but you’ll also see real change—whether it’s a smile, a breakthrough, or a young person beginning to trust again. If you value teamwork, personal growth, and making a difference every day, then this could be the career path that transforms both your life and theirs.
Climb the Care Ladder
At Care and Support Services, we believe in nurturing talent and building careers from within. Whether you're just starting out or aiming for leadership, we offer a clear and supported path to help you grow. Many of our current leaders began as Support Workers — and with our growth plans, we’re always looking to develop future managers.
We offer:
-
🎓 Level 3, 5, and 7 qualifications
-
📚 Specialist training courses in areas like safeguarding, trauma-informed care, and leadership
-
🛠️ Ongoing development programmes tailored to your role and goals
-
🧭 Clear progression pathways from Support Worker to Senior, Deputy, and Registered Manager
-
🤝 Mentorship and guidance every step of the way
Ready to turn your job into a career? We’ll help you get there.
.jpg)
