Effective Date: 1st August 2025

 

At Care and Support Services Ltd., we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website.

 

1. Who We Are

 

Care and Support Services Ltd. operates children’s residential care homes in the West Midlands, UK. Our website address is: www.care-ss.com.

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2. What Information We Collect

 

We may collect the following types of information:

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a) Information You Provide

• Name, email address, phone number (via contact forms)

• CV or application information (via job application forms)

b) Automatically Collected Information

• IP address, browser type, pages visited, time on site (via cookies or analytics tools)

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3. How We Use Your Information

 

We may use the information you provide to:

• Respond to enquiries or requests

• Review and respond to job applications

• Improve our website and services

• Comply with legal obligations

We do not sell or rent your data to any third party.

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4. Cookies

 

Our website uses cookies to:

• Improve your browsing experience

• Gather analytics on website usage

You can manage or disable cookies through your browser settings.

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5. Third-Party Services

 

We may use trusted third-party tools (e.g., form providers, analytics) that process data on our behalf. These providers are obligated to keep your data secure.

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6. Data Security

 

We take reasonable steps to protect your information, including SSL encryption and secure access to our website tools.

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7. Your Rights (Under UK GDPR)

 

You have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to processing in some cases

• Withdraw consent (if processing is based on consent)

To exercise these rights, contact us at info@care-ss.com.

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8. How Long We Keep Your Data

 

We keep your data only as long as necessary for the purposes outlined or to meet legal obligations. Unsuccessful job applications are usually retained for 6 months.

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9. Contact Us

 

For questions or data requests, please contact:

Care and Support Services Ltd
📧 info@care-ss.com
📞 0330 043 2280
📍 West Midlands, UK

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10. Changes to This Policy

 

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.